Privacy at KNEWPLAY

Our approach

KNEW PLAY INC., publicly operating under the KNEWPLAY brand, aims to be clear about the personal information it receives through this corporate website, why the information is needed, and how it is used. In this policy, “KNEWPLAY,” “we,” and “our” refer to KNEW PLAY INC. Separate products and third-party websites linked from this site have their own privacy practices.

Information you choose to provide

When you contact us by email, we may receive your name, email address, organization or project name, project stage, student's grade, program interest, and the information included in your message.

Please do not submit passwords, confidential credentials, government identifiers, financial information, health information, or other sensitive personal information through a general inquiry.

How information is used

Information you send may be used to review and respond to an inquiry, understand a project or robotics need, arrange a follow-up conversation, maintain appropriate business records, protect our services from misuse, and meet applicable legal obligations.

Website delivery and analytics

This website is a static site intended for hosting through Cloudflare Pages. Cloudflare may process technical request information needed to deliver and protect the website, such as IP address, browser or device information, requested pages, timestamps, and security-related data.

KNEWPLAY does not currently use optional audience analytics, advertising pixels, session replay, or behavioural profiling on this website.

Children and youth

Robotics inquiries involving a minor should be submitted by a parent, guardian, school, or responsible adult. Initial inquiries should include only the limited information needed to identify an appropriate next conversation.

Service providers and external links

The website links to email, client websites, product websites, and robotics resources. Your email provider and any linked third-party website operate under their own terms and privacy practices. KNEWPLAY does not currently use an embedded or external inquiry form on this website.

Retention and safeguards

KNEWPLAY intends to retain personal information only as long as reasonably necessary for the purpose of the inquiry, appropriate business records, or legal obligations, and to use safeguards appropriate to the nature and use of the information.

Questions and requests

You may contact KNEWPLAY to ask a privacy question or request access to, correction of, or withdrawal of consent for personal information where applicable.